Online Reviews

google-qa

What You Should Know About Google’s Local Q&A Feature

Launched in August of 2017, Google’s Questions and Answers feature located within a business listing in local results, has incredible potential. After all Google’s mission is to ‘organize the world’s information and make it universally accessible and useful.‘ But this feature seems to be going unnoticed by local merchants and…
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How Online Reviews Influence Offline Sales

Leverage Your Online Reviews into An Increase in Revenue The first thing most people do when they come across advertising for a new business is to look for online reviews from past customers. Bad reviews damage to your reputation and discourage new customers from giving you a try. A lack…
Importance of Product Reviews

Importance of Product Reviews (and How to Get Them)

Online shoppers have a virtual plethora of choices for the products they are searching for; so how can your business stand out from the competition? The power lies with your happy customer’s positive reviews and star ratings. The influence of others, through product reviews, is highly valued by your potential…
how to spot fake reviews

How to Spot Fake Reviews

The differences and individual diversity of online consumers blend into a powerful altruism and sense of community when it comes to the kinship of sharing experiences through online reviews. Opinions about your products and services posted in an online review are the reviewer’s contribution to this virtual community and the…
Get Customers to Use Keywords in Reviews(1)

Why You Need to Ask Your Customers to Use Keywords in Online Reviews

Achieving success in local search on Google and industry-specific review sites can be notoriously challenging for many local retailers. To provide the user with the best results, Google is continually updating ranking factors for local SEO, which can make predicting relevant factors difficult. What we do know is that continuously…
Consumers Will Leave Reviews

Consumers WILL Leave Reviews… If You Ask

We live in an incredible era where your business is shaped and defined by your customer’s experience. Online reviews influence potential consumers, as much as a personal recommendation from a friend or family member, a considerable 78% of the time. The value of shared consumer feedback, through reviews, cannot be…
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How to Get 5-Star Reviews

Most everyone knows the importance of customer reviews. Shared client feedback will have a direct impact on your bottom-line. Reviews carry the power to offer validation on your products or services before buyers pull the trigger and make a first-time purchase. Along with your responsibility of providing an amazing customer experience,…

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